Window camera issues - Audi E-Tron EV Forum
 3Likes
Reply
 
LinkBack Thread Tools
post #1 of 11 (permalink) Old 08-17-2019, 04:16 AM Thread Starter
Junior Member
 
rrao56's Avatar
 
Join Date: Aug 2019
Location: Dorset 🏴󠁧󠁢󠁥󠁮󠁧󠁿
Posts: 19
Garage
Window camera issues

While driving in the rain yesterday, the driver side window camera display suddenly became so dull as to be unreadable. The touchscreen functionality disappeared. Passenger side screen as bright as before. Checked and cleaned the camera, no dirt obstructing it.
Today on starting the car, back to normal brightness and touchscreen working.
Wonder if it is a water leakage issue, or wiring getting trapped as I am manually folding the rear view at my work car park due to narrow spaces. Or could be a display problem. Got in touch with the dealership, who have not heard of this issue.
Will update.

Audi RS6 - Audi S5 - BMW 640i - Audi RSQ3 - BMW X3 M40i - finally Audi e-tron
rrao56 is online now  
post #2 of 11 (permalink) Old 08-20-2019, 10:34 AM
Junior Member
 
Join Date: Aug 2019
Posts: 1
Same Issue

Im in the UK Northampton and my car has exactly the same camera mirror issue
Dean
DeanPort is offline  
post #3 of 11 (permalink) Old 08-21-2019, 09:08 AM Thread Starter
Junior Member
 
rrao56's Avatar
 
Join Date: Aug 2019
Location: Dorset 🏴󠁧󠁢󠁥󠁮󠁧󠁿
Posts: 19
Garage
How Interesting, hope youíve got your dealer to report it to Audi UK.

Audi RS6 - Audi S5 - BMW 640i - Audi RSQ3 - BMW X3 M40i - finally Audi e-tron
rrao56 is online now  
post #4 of 11 (permalink) Old 08-27-2019, 09:34 PM Thread Starter
Junior Member
 
rrao56's Avatar
 
Join Date: Aug 2019
Location: Dorset 🏴󠁧󠁢󠁥󠁮󠁧󠁿
Posts: 19
Garage
Update, the wing camera problem has returned!
On starting the car with driver side wing camera folded in when parked ( limited parking space width at work), screen goes completely dull, and touchscreen sensitivity lost. Passenger side camera bright as usual. No amount of fiddling with the folding arm makes any difference.
Dangerous trying to change lanes and no warning if a car in drivers blind spot, flashing yellow warning lights not working either.
Contacted Poole Audi, blasť response that Audi UK are aware of the software issue and working on a solution.
For now: “find a safe parking space, turn off engine for at least 15 minutes and the MMI software will reset itself”.
No idea when the issue will be resolved, senior management have promised to contact Audi UK today.

Audi RS6 - Audi S5 - BMW 640i - Audi RSQ3 - BMW X3 M40i - finally Audi e-tron

Last edited by rrao56; 08-27-2019 at 09:36 PM.
rrao56 is online now  
post #5 of 11 (permalink) Old 09-21-2019, 03:39 AM Thread Starter
Junior Member
 
rrao56's Avatar
 
Join Date: Aug 2019
Location: Dorset 🏴󠁧󠁢󠁥󠁮󠁧󠁿
Posts: 19
Garage
Update on recall.
Car went in on 19th for resealing charging socket.( the original recall)
In the process, the whole module got warped and unresponsive ( apparently a common problem).
Was informed that driver side charging would not work, but could still use AC charging on passenger side! Not possible for me as home charger on driver side and cord won’t extend to other side.
Replacement ordered, would take 2 weeks.
At same time, Audi UK have asked for front and rear tow hooks to be checked, as may need replacement, due to not enough depth to fix properly; on mine , rear ok but front needs replacing, part needs to be ordered, front bumper needs to be removed.
Car staying in dealership for 5 days, not sure if I want it back anymore.
Official complaint put in to Audi as car not fit for purpose.
By the way, camera screen software update due on 7th October.

Audi RS6 - Audi S5 - BMW 640i - Audi RSQ3 - BMW X3 M40i - finally Audi e-tron

Last edited by rrao56; 09-21-2019 at 03:42 AM.
rrao56 is online now  
post #6 of 11 (permalink) Old 09-22-2019, 11:20 PM
Senior Member
 
Join Date: Oct 2017
Posts: 241
Great updates, its sure to help others going through the same issue and even Audi dealers diagnosing it.
audifan is offline  
post #7 of 11 (permalink) Old 10-11-2019, 02:17 AM Thread Starter
Junior Member
 
rrao56's Avatar
 
Join Date: Aug 2019
Location: Dorset 🏴󠁧󠁢󠁥󠁮󠁧󠁿
Posts: 19
Garage
Looks like the software update for driver side virtual mirror has not happened as scheduled, and new deliveries are being held back by Audi UK

Audi RS6 - Audi S5 - BMW 640i - Audi RSQ3 - BMW X3 M40i - finally Audi e-tron
rrao56 is online now  
post #8 of 11 (permalink) Old 10-11-2019, 11:49 AM
Junior Member
 
Join Date: Oct 2019
Posts: 2
Delivery of New Car Blocked by Audi UK

I've had two calls from my Audi dealer saying that Audi UK have put a block on delivering all new etrons to all UK dealers due to the drivers side camera issue. They mentioned this is something to do with only right hand drive vehicles. They cannot tell me when my car is going to be delivered. Is anyone else getting the same story ?
rrao56 likes this.
Captain paveman is offline  
post #9 of 11 (permalink) Old 10-13-2019, 12:16 PM
Junior Member
 
Join Date: Oct 2019
Posts: 1
delivery issues?

I should have received my new Audi e Tron 55 with virtual mirrors 2 weeks ago but a day before delivery I received a message from Audi that there is an immediate block on the delivery of any new e Tron 55 with virtual mirrors. Since then I have not received any further information from Audi, thus I do not know when I will receive my new car nor what the problem is on which they cannot stand up to their delivery promises? By the way, I am in The Netherlands so it doesn't seem to be a UK problem? Does anybody know what is going on?
rrao56 likes this.
Robaloth is offline  
post #10 of 11 (permalink) Old 10-15-2019, 02:29 PM
Junior Member
 
Join Date: Oct 2019
Posts: 2
Virtual Mirrors - Delivery Delay

I received this message today from the WhatsApp Audi Concierge:

Thank you. We're yet to announce when we expect this issue to be resolved and also when the Audi e-tron will be open for ordering again. We hope you don't have to wait too long for the announcement. Thank you for your patience.

It seems you canít even order an Etron let alone get an idea when current orders maybe delivered. This must be one **** of an issue.
Attached Images
File Type: jpg 48C0FCE5-85CE-4502-A029-7CE6F8157C24.jpg (125.1 KB, 3 views)
rrao56 likes this.
Captain paveman is offline  
Reply

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome