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2019 Audi E-Tron Recall: High-Voltage Battery May Short-Circuit

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Admin

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Discussion Starter · #1 ·
Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

Affect Model: 2019 Audi E-Tron

NHTSA Campaign Number: 19V434000

Manufacturer Volkswagen Group of America, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 1,646

Summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

Remedy

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. Notices informing owners of the safety risk are expected to be mailed in June 2019. Remedy parts are expected to become available in August 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

4 Associated Documents

Manufacturer Notices(to Dealers,etc) - Date: June 07, 2019 Advance Notice & Stop-Sale – Safety Recall 93E8 / HV Battery Charging Socket

Frequently Asked Questions (FAQ)

Defect Notice 573 Report

Recall Acknowledgement
 
C

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#3 ·
Talked to VW directly, this should only occur if you charge your car outdoors and and it's very wet, normal driving, car wash should not cause this.

But yeah I'll be taking ours in when they have the parts to fix it, we charge in our garage, but don't want to be caught short on the one time we charge out in the rain!
 
A

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#4 ·
I am waiting delivery of mine because they are on a stop sale order. It appears all the Year One package units are affected, but there are some out there which are not.

I was hoping to get mine this week but unless my dealer can find one post-recall, I'm stuck waiting. My charger is being installed next week.

Good luck all!
 
audifan

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#5 ·
Art123 said:
I am waiting delivery of mine because they are on a stop sale order. It appears all the Year One package units are affected, but there are some out there which are not.

I was hoping to get mine this week but unless my dealer can find one post-recall, I'm stuck waiting. My charger is being installed next week.

Good luck all!
Click to expand...
What spec e-Tron did you get? Keep us posted on when you can finally take delivery. Just make sure to inspect it properly before rolling away from the dealer.
 
rrao56

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#10 ·
Has anyone yet had their car into the dealer for the recall yet?
Mine has been scheduled for Sept 19th.
Hope there will be a software solution for the dimming window camera too.
 
rrao56

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#12 ·
Update on my edition 1 recall.
Seal around charging point replaced.
In the process, the whole assembly got twisted and stopped working. So no A/C charger on driver side.
Assembly had to be completely replaced ( this is apparently a known issue).
Car then has to stay dry and not moved for 24 hours.
In addition, Audi UK have asked for the tow points to be checked front and rear, which should be 7 turns to work properly, my front tow point only had 4 turns, so needed replacement which involved removing front bonnet.
Car stayed at dealership for 5 days.
Now all working fine so far.
Software update to stop driver side rear view screen dimming to be released on 7th October.
 
4Rings

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345 Posts
#13 ·
rrao56 said:
Update on my edition 1 recall.
Seal around charging point replaced.
In the process, the whole assembly got twisted and stopped working. So no A/C charger on driver side.
Assembly had to be completely replaced ( this is apparently a known issue).
Car then has to stay dry and not moved for 24 hours.
In addition, Audi UK have asked for the tow points to be checked front and rear, which should be 7 turns to work properly, my front tow point only had 4 turns, so needed replacement which involved removing front bonnet.
Car stayed at dealership for 5 days.
Now all working fine so far.
Software update to stop driver side rear view screen dimming to be released on 7th October.
Click to expand...
Glad to hear everything is working again on your e-tron! Now hopefully the software update does the rest in October.
 
rrao56

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#15 ·
Hi,
The driver side rear view screen suddenly goes very dim, for all practical purposes useless to see anything. Only happens on the driver side, passenger side one remains bright as usual. Loses touchscreen functionality and blind spot warning light too. If you turn off the car and wait 15 minutes, software resets and it returns to normal. Hope the update sorts it out.
 
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