Questions for USA customers.
First some backround info.
(From Audiusa.com “build” page Premium level)
Connected Services
Audi connect® CARE (limited time subscription)
Standard
Key features:
Remote Climatization
In-vehicle Trip Planner
Remote Charging
Vehicle status report
SOS emergency assistance
(From Audiusa.com “build” page Premium Plus & Prestige level)
Audi connect® PLUS (6 mo. Trial, accpt. Terms req’d)
Standard
Includes Audi connect CARE and these key features:
Connected Charging Station Location
myAudi Trip Planner
Amazon Alexa Integration
Satellite Imagery
Traffic Light Information
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From Audi USA Connect page Inside Audi | Audi connect® | Driver assistance | Audi USA
Connect CARE®
CARE² is your link to roadside assistance⁵ and several other helpful features.
Included with purchase
Remote services.
• Remote lock/unlock Vehicle status report ¹³ ,¹⁸
• Audi service request¹⁹
Support for emergencies.
• Car finder¹²
• SOS call¹⁵
• Stolen vehicle locator¹⁶
• Online roadside assistance⁵
• Automatic Crash Notification¹¹
¹¹ Automatic Crash Notification and Manual Emergency call are enabled prior to purchase or lease and does not require registration or a subscription. Not available on Q4 e-tron.
¹³ Not available on Q4 e-tron.
¹⁶ For use by law enforcement authorities only. Not available on 2022 Q4 e-tron. See Terms of Service for details.
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Similar Connect Care info from Audi dealer site in CA What is Audi connect®? | Features, Setup, Cost | Audi Fletcher Jones
Audi connect® CARE
This base Audi connect® package includes features designed to help you stay safe, get assistance when you need it, and stay on top of vehicle services with the Audi connect® app. You'll have access to the following technology:
Remote lock/unlock
Vehicle status report
Audi service request
Car finder
SOS call
Stolen vehicle locator
Online roadside assistance
Audi connect® CARE e-tron®
For the Audi e-tron® electric vehicle, the connect® CARE e-tron® package includes some extra features to help e-tron® owners with trip planning and charging:
In-vehicle trip planner
Stationary climate control
Remote charging abilities
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Connect PRIME® with Basic Wi-Fi™
PRIME³ can help you make well-informed decisions with real time information, along with additional entertainment services. Six-month trial subscription included with vehicle purchase at no additional cost²⁴
Includes Audi connect CARE services
Unlimited Data:
1 Month - $36.00
1 Year - $365.00
Available with auto-renew
Infotainment on the go.
• Satellite Map Imagery⁷
• Basic Wi-Fi⁸
• Traffic information²⁰
• Traffic light information
• myAudi Destinations
• Natural voice recognition
• Parking information²¹
• Amazon Alexa and Amazon Music⁹
• Weather and News
Connect PLUS® with Full-Speed Wi-Fi
Turn your Audi into a Wi-Fi® hotspot⁴ with PLUS⁴. Six-month trial subscription included with vehicle purchase at no additional cost²⁴
Includes Audi connect CARE and PRIME services
Unlimited Data:
1 Month - $49.00
1 Year - $499.00
Available with auto-renew
Streams of connectivity.
• Wi-Fi data plans²²,²³
• Online radio
²³ Pre-paid session-based plans, available for domestic use only. Plans expire when full data allotment is used or time period ends, whichever comes first. Monthly plans auto-renew every 30 days and charges are billed to the credit card on file on the last day of the 30-day term, for the next 30-day time period, unless canceled. To cancel monthly plans at any time, visit myaudiconnect.com or call 1-877-505-2834. Other plans do not auto-renew. Wi-Fi®: Connectivity for up to 8 Wi-Fi® capable devices.
This is a lot of info, but I am showing it in attempt to figure out a couple of things.
1. Is “Care” level included in purchase of vehicle, or do you have to pay a monthly subscription for that as well? It says limited time subscription on audiusa Q4 build page, but also says included with purchase on audi usa connect page.
(Remote climate control and remote charging being the important features I am focusing on.) And they don’t show a Care level monthly subscription cost.
2. On the audi connect page, remote lock/unlock is notated (13) that it is not included on Q4 at the “Care” level.
Is it available on ANY level?
I know, “if you can afford a 50 to 60 k car you should be able to afford another $49 a month!”. Somewhat on principle, I hate the subscription model everything is going to. I want to push back against this tide. But for the key features of remote climate and charging, I may be forced to participate.
I DO intend to ask the dealer/salesperson, but as many have encountered, we often know more than they do. Or they just barely look into something, or shoot from the hip with an answer.
First some backround info.
(From Audiusa.com “build” page Premium level)
Connected Services
Audi connect® CARE (limited time subscription)
Standard
Key features:
Remote Climatization
In-vehicle Trip Planner
Remote Charging
Vehicle status report
SOS emergency assistance
(From Audiusa.com “build” page Premium Plus & Prestige level)
Audi connect® PLUS (6 mo. Trial, accpt. Terms req’d)
Standard
Includes Audi connect CARE and these key features:
Connected Charging Station Location
myAudi Trip Planner
Amazon Alexa Integration
Satellite Imagery
Traffic Light Information
---------------------------------------------------------------------------------------------------------------------------------
From Audi USA Connect page Inside Audi | Audi connect® | Driver assistance | Audi USA
Connect CARE®
CARE² is your link to roadside assistance⁵ and several other helpful features.
Included with purchase
Remote services.
• Remote lock/unlock Vehicle status report ¹³ ,¹⁸
• Audi service request¹⁹
Support for emergencies.
• Car finder¹²
• SOS call¹⁵
• Stolen vehicle locator¹⁶
• Online roadside assistance⁵
• Automatic Crash Notification¹¹
¹¹ Automatic Crash Notification and Manual Emergency call are enabled prior to purchase or lease and does not require registration or a subscription. Not available on Q4 e-tron.
¹³ Not available on Q4 e-tron.
¹⁶ For use by law enforcement authorities only. Not available on 2022 Q4 e-tron. See Terms of Service for details.
-------------------------------------------------------------------------
Similar Connect Care info from Audi dealer site in CA What is Audi connect®? | Features, Setup, Cost | Audi Fletcher Jones
Audi connect® CARE
This base Audi connect® package includes features designed to help you stay safe, get assistance when you need it, and stay on top of vehicle services with the Audi connect® app. You'll have access to the following technology:
Remote lock/unlock
Vehicle status report
Audi service request
Car finder
SOS call
Stolen vehicle locator
Online roadside assistance
Audi connect® CARE e-tron®
For the Audi e-tron® electric vehicle, the connect® CARE e-tron® package includes some extra features to help e-tron® owners with trip planning and charging:
In-vehicle trip planner
Stationary climate control
Remote charging abilities
-------------------------------------------------------------------------
Connect PRIME® with Basic Wi-Fi™
PRIME³ can help you make well-informed decisions with real time information, along with additional entertainment services. Six-month trial subscription included with vehicle purchase at no additional cost²⁴
Includes Audi connect CARE services
Unlimited Data:
1 Month - $36.00
1 Year - $365.00
Available with auto-renew
Infotainment on the go.
• Satellite Map Imagery⁷
• Basic Wi-Fi⁸
• Traffic information²⁰
• Traffic light information
• myAudi Destinations
• Natural voice recognition
• Parking information²¹
• Amazon Alexa and Amazon Music⁹
• Weather and News
Connect PLUS® with Full-Speed Wi-Fi
Turn your Audi into a Wi-Fi® hotspot⁴ with PLUS⁴. Six-month trial subscription included with vehicle purchase at no additional cost²⁴
Includes Audi connect CARE and PRIME services
Unlimited Data:
1 Month - $49.00
1 Year - $499.00
Available with auto-renew
Streams of connectivity.
• Wi-Fi data plans²²,²³
• Online radio
²³ Pre-paid session-based plans, available for domestic use only. Plans expire when full data allotment is used or time period ends, whichever comes first. Monthly plans auto-renew every 30 days and charges are billed to the credit card on file on the last day of the 30-day term, for the next 30-day time period, unless canceled. To cancel monthly plans at any time, visit myaudiconnect.com or call 1-877-505-2834. Other plans do not auto-renew. Wi-Fi®: Connectivity for up to 8 Wi-Fi® capable devices.
This is a lot of info, but I am showing it in attempt to figure out a couple of things.
1. Is “Care” level included in purchase of vehicle, or do you have to pay a monthly subscription for that as well? It says limited time subscription on audiusa Q4 build page, but also says included with purchase on audi usa connect page.
(Remote climate control and remote charging being the important features I am focusing on.) And they don’t show a Care level monthly subscription cost.
2. On the audi connect page, remote lock/unlock is notated (13) that it is not included on Q4 at the “Care” level.
Is it available on ANY level?
I know, “if you can afford a 50 to 60 k car you should be able to afford another $49 a month!”. Somewhat on principle, I hate the subscription model everything is going to. I want to push back against this tide. But for the key features of remote climate and charging, I may be forced to participate.
I DO intend to ask the dealer/salesperson, but as many have encountered, we often know more than they do. Or they just barely look into something, or shoot from the hip with an answer.