Oh dear, that sounds really annoying.

I think that there are others on here who have experienced similar issues with the upgrade so I will let them comment.

Do keep us informed on what happens going forward though.

 

I got this about a month ago on my 2019 e-tron 55. The app notified me too. It's not due to a fault, though, it's because Audi have improved the battery software. The range of my car was consistently about 10-15% higher on a 100% charge every time I charged it after the update.

I had to leave it with the Audi dealer for the day for them to perform the update, which went without any problems, so sorry to hear about yours!

Coincidentally, I traded the car in recently for my new 2024 Q8 e-tron Sportback, but I like to think whoever buys my previous e-tron will benefit from the software update.

 

For anybody who's not seen it:

 

It’s interesting that a few weeks ago this App warning appeared with a yellow triangle! Now it’s changed to a red one and the word immediately has been added.
if its that important why hasn’t Audi issued an urgent recall?

 

Yeah, the MyAudi app notification was pretty persistent, and the Audi dealer didn't even question me booking my car in for it (and they're not the most clued-up dealer). Makes you wonder what it was really about. If it was a "nice to have" software update, I'm sure the dealer would charge for it? Maybe it was due to an error after all.

 

The recall is about the fact that cells in the LG battery can short out and cause a battery fire without any notice. The software update installs the ability to monitor the cells to give a warning in advance.

 

I had the software update a couple of months back, went smoothly. Am halfway across Australia at the moment (8,500km into a 14,000km road trip). The range is a very clear 15% improvement, which has been great for this trip. Typical range at 100% is now 360km (at the trip average consumption of 25kWh/100km), very happy with the extra range !

 

Update, my Etron 55 has suffered cell failure during the software update. As a result has. Even neccersary to lower the battery tray to replace that cell. Only one Audi battery lowering frame available in Sussex so car still in workshop awaiting new cell delivery. Now 14 days!

 

That’s awful. I hope they gave you a loaner.

 

I have a 21 /55 . I had the update as well. (Had no choice apparently?) Since getting it, my battery doesn't charge as many miles as it used to at 10-15% less charge, contrary to what others are stating. Also had some glitches. Taking it back in but am concerned about the outcome.