Class action?
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In UK law it would be "Not fit for purpose" and I suppose, making claims for items that are not actually available. I am not a Lawyer but it appears that North Americans can start a case for anything.
Good luck proving this is indeed the case. This is legal heaven, for sure, but one would have the burden of proving that the car is indeed "not fit for purpose". It is a broad and vague term. But then again, I am not a lawyer, I just get to be party to some class actions
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I am quite content with my Q4. I knew what I was getting and I knew the issues behind it.
What is your actual economic damage? And have you tried other remedies first?
For example, if you believe a certain feature was promised in the app, and that feature is not only missing, but also makes the car unable to take you to and from your destination, can you prove that that promise was made? Can you prove the damage you suffered?
If so, you may indeed have a legal case! But, even in that case, you probably should let Audi know (in writing) that this is the problem, and ask them for a remedy first (like buying the car back.)
The legal system is not a good way to remove aggravation from your life. If the main problem is "man, I get mad when stuff sucks and doesn't work right," then the solution is to get rid of the stuff. You're not going to force Audi to fix whatever the problem is, and the effort involved in trying to win a lawsuit is a massive, massive headache for probably years of time.
For example, if you believe a certain feature was promised in the app, and that feature is not only missing, but also makes the car unable to take you to and from your destination, can you prove that that promise was made? Can you prove the damage you suffered?
If so, you may indeed have a legal case! But, even in that case, you probably should let Audi know (in writing) that this is the problem, and ask them for a remedy first (like buying the car back.)
The legal system is not a good way to remove aggravation from your life. If the main problem is "man, I get mad when stuff sucks and doesn't work right," then the solution is to get rid of the stuff. You're not going to force Audi to fix whatever the problem is, and the effort involved in trying to win a lawsuit is a massive, massive headache for probably years of time.
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Why Audi and not Volkswagen group, which includes Porsche? Porsche has SUVs on the same platform as Audi Q4 so this would affect Porsche also.
I canceled my order for Audi Q4 and Porsche Macan so I don’t have any damage to report other than frustration but that happens a lot so can’t complain about that.
Also, hard to complain when there are 50 new EVs to choose from…Well actually it is 49 if you exclude the Porsche Macan EV which has the same platform as Audi Q4.
www.motor1.com
I canceled my order for Audi Q4 and Porsche Macan so I don’t have any damage to report other than frustration but that happens a lot so can’t complain about that.
Also, hard to complain when there are 50 new EVs to choose from…Well actually it is 49 if you exclude the Porsche Macan EV which has the same platform as Audi Q4.
50 Future EVs Worth Waiting For
The next few years will be packed with EVs from companies like Lucid and Tesla.
www.motor1.com
Do you have an actual reference of the platform equivalency to the Macan?
Everything I have read for years now is the Macan is one of the first vehicles on the PPE platform. There is a new Q6 e-tron coming out that also uses the PPE. The Q4 and id.4 are both on MEB. The latest article I know of it is here: Everything we know about Audi Q6 e-tron in March 2023.
That said, my dealer has an equipment document on a Q8 e-tron and not a Q6. So who knows what's going on. Maybe both are coming.
Quite frankly I think you are missing the point of class action lawsuits or lawsuits in general.I canceled my order for Audi Q4 and Porsche Macan so I don’t have any damage to report other than frustration but that happens a lot so can’t complain about that.
Also, hard to complain when there are 50 new EVs to choose from…Well actually it is 49 if you exclude the Porsche Macan EV which has the same platform as Audi Q4.
50 Future EVs Worth Waiting For
The next few years will be packed with EVs from companies like Lucid and Tesla.
I can understand you don’t see the value of it from your own personal perspective, but that’s not the point.
A vehicle (or product) with serious issues or bugs should not be sold and/or it should be fixed asap rather than just wait until people get tired of it and forget. If you did your own research and knew what you were getting into, it’s fine, I did the same… but it’s still not OK that such products are sold to the public with no interest in fixing the issues.
Some people ordered the Q4 before issues were known and they can’t cancel. Some people simply don’t spend hours on Internet forums reading about technology they don’t understand but simply expect to work…
And most importantly, if you buy a car being advertised with certain features, it’s not your responsibility to go and check on the internet to make sure they really deliver the features they clearly advertise. There are laws against false advertising — and the outcomes usually aren’t “consumers should look on the internet to confirm promised features are indeed available”
Finally, the fact there are alternative EVs doesn’t mean anything. It doesn’t justify selling a defective product or advertising non-existing features.
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You’re right. Porsche Macan is on PPE. Somehow I got the impression that it shares the same platform with the q4 after reading this article: 2024 Porsche Macan Electric: Up close with its PPE platform. In reality they are in the same broader family and there is still some possibility of overlap.
I was also reading in the taycan forum a similar theme where a battery module takes 3 months to repair.
I was also reading in the taycan forum a similar theme where a battery module takes 3 months to repair.
My q4 order left a sour taste in my mouth. Even though the Macan is still a different platform I can’t bring myself to buy a car from Volkswagen group until they value the consumer relationship. A step forward would be improving time to repair, taking periodic customer surveys, following up on the surveys so the customers are heard and genuinely trying to improve the product for the next generation.
I hate class action law suits. The only true beneficiaries are law firms who get massive fees for little work. Then whatever is paid out becomes essentially a tax on every other customer. It is cheaper and more effective to continually express frustration on auto message boards like this one. Manufacturers monitor these boards. Discussions show up in Google searches by prospective customers and impact sales.
Worse, customers who have valid claims are generally excluded from proper reparations if they somehow miss notice and do not exclude themselves. I think I remember reading somewhere about companies provoking garbage class action so companies could avoid a trial with real consequences later by "losing" and cloaking themselves in protection via double jeopardy laws.
Class action used to work for people, now it is a sickening farce.
Maybe that's what this thread is about :/ "the truth is out there..."
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126 Posts
Please amend that to Americans! 😂
There are at least three things to consider here:
1. What is your definition of "serious?" Does that match Audi's definition? Have you actually asked them (not just the dealer)? Does that match the definition the court will find?
2. What actual economic damage can you claim? You're not gonna get millions of dollars in punitive or compensatory damages for a phone app that has bugs five days a year and the car drives just fine without it.
3. What costs in time and money will you be up for in order to pursue this lawsuit? I don't know about you, but time is the one resource I can't make more of. I can't think of anything less enticing than spending many hours of my life in an extremely frustrating process, only to be awarded with a coupon for $100 of brand store merchandize or whatever.
Well now I know!
I was only musing on how to get the slumbering giant to move.
I am about to contact my Dealer and ask him what, in the intervening 7 months that I have not used my Q4, he is now going to fix?
Thus far its been nothing at all.
But I was 'amused' by his invitation to see the new Q8 - when I shall never be buying an Audi again.
I was only musing on how to get the slumbering giant to move.
I am about to contact my Dealer and ask him what, in the intervening 7 months that I have not used my Q4, he is now going to fix?
Thus far its been nothing at all.
But I was 'amused' by his invitation to see the new Q8 - when I shall never be buying an Audi again.
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