I’ll join this no heater list as well (2022 GT). Working two days ago, but didn’t work when going to dinner last night, and didn‘t work again today on a 12-15 mile round trip. Windows started to fog up at one point. Trying to get a service appt. now. Not anxious to wait weeks/months for parts.
Heater stopped working
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9 months old 17,500 miles
2022 Audi e-tron GT Prestige/Performance/Leather [Mythos Black]
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462 Posts
sorry to everyone having issues. it does seem like a more common problem with our GTs and Taycans than some other stuff posted about on forums.
Did you all have any warning signs? or did it just abruptly stop working one day?
I'm at nearly 30,000 miles on my GT, just over 1 year of ownership. i'm hoping i'm past these types of gremlins but would not be surprised if it happened to me as well.
Did you all have any warning signs? or did it just abruptly stop working one day?
I'm at nearly 30,000 miles on my GT, just over 1 year of ownership. i'm hoping i'm past these types of gremlins but would not be surprised if it happened to me as well.
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Mine just did not pre heat the car one day, then as I drove the car for 15 minutes there was a strong smell (like an old electric fire with dust on) and it worked for 5 minutes then nothing again. I was using the pre heater 3 times a day for about a month to preheat the car so it was getting a lot of use.
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Following up on mine, the dealer says the high voltage heater unit failed. And as we all suspected, they are on back order. I was told I was number 13 on the list in the US, looks like I'm gonna be driving the Q5 loaner for a while. 
Sure it's not as fun, but it could be much worse. Happy they have one for me.
Sure it's not as fun, but it could be much worse. Happy they have one for me.Got the call from the service department. Same as everybody else, the high voltage heater is out and will need to be replaced. On back order with minimum of 25 days.…but probably much more.Following up on mine, the dealer says the high voltage heater unit failed. And as we all suspected, they are on back order. I was told I was number 13 on the list in the US, looks like I'm gonna be driving the Q5 loaner for a while.
I’m at the dealer right now with mine. Before even taking it in they’ve already pre-warned me that they have cars sat at the back awaiting new heaters since…wait for it…AUGUST! 🤯 Probably going to keep driving my car while awaiting the part but they did warn me that the offer of a courtesy petrol car from Audi is only on the table today.
Ouch! Guess I’ll get used to driving my car without a heater. Thank goodness for those seat warmers! Let’s hope they don’t go out also. 😩 My service simply offered to “put me on a list” for the next available loaner car. But I’d been told before that the list was a month long. So I’m picking my car up this afternoon.
Does anybody know if this heater problem is limited to a certain type or date range of etron (GT)? I’ve ordered a 2023 RSGT, and am REALLY hoping this problem is resolved with a new high voltage heater design before it goes into the build phase.
I took my car home after they confirmed the issue - weather here isn’t forecast to get super cold again in the next few weeks anyway. Seat and steering wheel heating are grand for me. Jokingly I got them to agree that it‘d be fixed before next winter. 😂
xderlq, Taycan forums have many posts of brand new Taycans being delivered with no heating so I’d have my doubts. Dealer here did say theres a new part number so they believe this is probably because of a redesign but that so far Audi have not actually publicly acknowledged there is a problem so they don’t have any info other than that the reason for the wait is due to it being a redesigned part rather than a replacement with the same again. My dealer is one of the smaller UK dealers so the fact they’ve so many awaiting a replacement is surprising. They said they fully expect this will turn into a recall for all etron GT once there is an adequate supply of new heaters.
xderlq, Taycan forums have many posts of brand new Taycans being delivered with no heating so I’d have my doubts. Dealer here did say theres a new part number so they believe this is probably because of a redesign but that so far Audi have not actually publicly acknowledged there is a problem so they don’t have any info other than that the reason for the wait is due to it being a redesigned part rather than a replacement with the same again. My dealer is one of the smaller UK dealers so the fact they’ve so many awaiting a replacement is surprising. They said they fully expect this will turn into a recall for all etron GT once there is an adequate supply of new heaters.
I believe the part number for my HV heater is Z189. Is that the same as yours? Do you know what the new part number is? I’ve asked my service department for the new, replacement part number for the new HV heater, but the tech has responded yet.
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I'm not sure if it is just a certain type or date range as the same part in Taycans is also failing. Also this is the 2nd time my heater has failed. Had it replaced last in Dec 2020 when I had done 9k Miles and it's now failed again at 19k Miles. I have made the call to the local Audi dealership but the earliest they can even see the car is 16th and by the looks of everyone's experience I guess I will be driving without the heater for a while!
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Same problem here. As a temporary replacement I got an Audi A3 at the end of November. The dealer expected to fix my GT by the December. As of today still not fixed. Was phoned by the dealer last Friday telling me to bring back the A3. They wanted to replace it for another car. I got an A1 back. Also they told me they have no idea when they can fix my car. He told me that the importer has stated that all Taycan issues on the heating system will be solved first before they will start solving the Audi issues on the heating system!
Really disappointed in Audi. I used to drive Tesla and left them because of their bad service. Audi is not performing any better. A car of more than 120K Euro(
Really disappointed in Audi. I used to drive Tesla and left them because of their bad service. Audi is not performing any better. A car of more than 120K Euro
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108 Posts
OMG an a1, I wouldnt like that. I hope you have the option to drive your e Tron untill they have the heater on stock. Or maybe some sort of refund from Audi, if you are paying monthly rates.Same problem here. As a temporary replacement I got an Audi A3 at the end of November. The dealer expected to fix my GT by the December. As of today still not fixed. Was phoned by the dealer last Friday telling me to bring back the A3. They wanted to replace it for another car. I got an A1 back. Also they told me they have no idea when they can fix my car. He told me that the importer has stated that all Taycan issues on the heating system will be solved first before they will start solving the Audi issues on the heating system!
Really disappointed in Audi. I used to drive Tesla and left them because of their bad service. Audi is not performing any better. A car of more than 120K Euro
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Mine has been at the dealers 6 weeks now swapped a manual A3 for a brand new A6 avant auto 2 weeks ago. Still no sign of a part delivery date. Taycans are being fixed much quicker in the UK from what I see on their forum.
.... And I have now lost communication with the car via myAudi app so assume the 12v battery is dead.
Perhaps you can ask the dealership to turn the car on long enough for it to recharge the 12 volt battery, so you can regain communication. Is it not warm enough in the UK to drive it…even without the heater? That’s what I’m doing here in the Pacific Northwest of the USA. I‘m just using the seat warmers. I’m concerned the HV heaters are going to be on back order for months.
Created a new post then found this thread. My year old etron GT had a complete heating failure around 3 weeks ago. I live in Scotland and in winter it is making the car pretty unusable. Audi are unable to say how long until parts will be available, but the local Audi dealership said they have three other customers with GTs with the same issue. We are also struggling to get audi to give us any replacement temporary vehicle, never mind a comparable one, whilst we wait an indefinite amount of time in winter for the repair.
Sorry to hear that NF1. But you’re not alone….globally. Audi is blaming the delay on replacement parts on the chip shortage, but they haven’t said anything about why the high voltage heaters are going out on all their EVs all over the world. Of course they’re mostly reported in cold climates. in addition to using the seat warmers, my wife has added a heavy blanket to my 2022 GT, so she can cover up. When does it start warming up in Scotland? Our son and niece are going on a UK vacation in April.
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