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Discussion Starter · #1 ·
Wheel Tire Automotive tire Motor vehicle Synthetic rubber
Huge problem.
Relatively new Audi E-Tron user.
Got my car a month ago. Used from 2019.

As seen I can not put in a charging cable due to the white locking pin is already activated.

I have not programmed any time charging.
 

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If you open the hood, over by the charging port doors are two pull cables. One is to unlock the port door, the other is to retract the charging pin. The manual will tell you which is which by color. Generally, after you use a pull cable the advice is to take it into the dealer to get checked, especially if the cable does not retract properly.
 

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The above works,- couple of pull wires under the bonnet (hood). I had to pull one a few weeks after getting my SUV. No problems since.
They’re coded red and yellow. One for the port door, one for the locking pin. If it’s not obvious which is which, try them both!
 

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I trust the problem Is solved but what surprised me was that the locking pin activated AFTER the charging plug was removed.

Regardless would recommend the owner see their Dealer to endure the problem does not recur.
 
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