Thats good that they have seen the range and charge, I hope you get a result as they are amazing cars.They told me several updates related to charging, and this also included them reflashing the audi charger.
Excellent suggestion to have them reset the car to factory settings and see what happens. The good news is the service guy seen the car today as when I got to the dealership it was still @ 98% charge, but the range ETA was showing 123miles. So he could clearly see something was wrong as almost 100% charge, but range ~120 miles.
I had a look at the lemon law buy back and thankfully if this can't be resolved then it looks like I maybe able to invoke this and force them to take the car back from me. I hope this is something that can be fixed as I really like the car.
In my book I would want to see the car showing an acceptable range on the dash or MMI.
Surly they can re set the car to new and my thinking says that the car should show the range it did when you first collected it.. This may obviously not be possible and I may be looking at this in a far to simply way! How nice would it be though if they just said "Ok we have reset the car and now its showing 2XX miles" I also assume thats what they would want too.
I struggle to accept that they could say "Ok so we have reset the car and it's showing 140 MIles, must be the way you drive!" Bye.
Or "we can't reset the car and we can't find a problem, must be the way you drive" enjoy your 140 mile range £80,000 car!