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Discussion Starter · #1 ·
hello,

it's been about little over 2 months into enjoying the 21 etron. no real issues other than user setting including home/work/favorites resetting and this MMI issue.

MMI screen is stuck at a page where it states and it won't process or load to other pages for a few days now. tried resetting the screen and restart the vehicle but no resolution so far. any suggestion other than visiting the dealer would be helpful although I will be visiting the dealer over the weekend if the problem persists. Thanks.

"welcome
xxx user
loading user information,
please wait"
 

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Sorry to hear about your problem. I'd say that, if Resetting does not work and if you find the problem remains after you have turned off your car and let it sit for several hours, then it is time for a Service visit.
 

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Discussion Starter · #3 ·
thank you.

guess what happened. took it to the service center yesterday...and they attempted to download the latest software as an update..

1. updated failed
2. manual test plan attempted and they basically took everything apart...😂....
3. service car = q3... no q7 or q5 available..

limited trunk space is killing us right now..
 
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