Hi Chris
I finally got my car back today, it was with the dealership for 3 weeks. The sun roof and all its mechanisms were completely replaced as was the headlining and roof pillar covers. It also looks like the windscreen was replaced too.
They did say that the drain lines from the sunroof looked like they were undersized for the volume of water that can get through the water seal into the drainage lines around the sunroof.
I'll update you when we've had a good downpour as to whether the repair has worked.
Hi,
My car is still at the dealership and has been for the last two weeks. Will most likely remain there for the foreseeable future because of COVID-19.
In addition to the water leakage, I had problems with the rear tail lights, plate lights, automatic parking brake and 360 cameras.
The dealership told me the following:
1) Rear taillight and plate light will be replaced with a new part. Problem is it is manufactured in Wuhan and there is no delivery date.
2) Parking brake is being fixed with a new wire kit (got a warning message when pushing the Park button on the gear lever when the driver's door was open)
3) The water in the passenger footwell has leaked in through the attachment of the wind deflector which was apparently broken. It has then gone through the a-pillar and into the passenger footwell. A replacement part is ordered. (But honestly I am inclined to believe what your dealership told you as more accurate.)
4) The 360 camera computer is located under the passenger seat and might have been damaged. This will be further investigated when the whole carpet is removed.
5) As water leakage might have damaged the carpet (mould etc.) the dealership will replace the whole carpet as well (goowill they said). Carpet is also made in Wuhan and back ordered.
As I had only driven the car for five days before going to the dealership with a leaking sunroof and non-functiong tail light I have asked Audi if it is possible to return the car. So far I have gotten no reply but the dealership here in Stockholm, Sweden has been really friendly and helpful. I also think the dealership where I bought the car in Helsingborg, southern Sweden has been cordial and answered all my e-mails promptly. Still no definite answer on returning the car though.
Honestly I still miss my car as I think it is the most comfortable car I have ever driven - and I have had a lot of cars over the years... The E-tron is just a magic ride in terms of comfort.
Will keep you updated on the progress.
