The verification "might" be handled by Audi Connect services. Their hotline is 877-505-2834. At least they might be able to point you in the right direction.Holy ****, they've really screwed up this app "upgrade"!!! My app made me re-login....should not have been a big deal. But now I"m stuck in this insane loop where it wants to confirm my identity and is ONLY giving me the option of having the dealer confirm it, despite clicking on the "Change verification method" link. The dealer doesn't seem to have a clue what to do. The email that comes from myAudi has a link for User Management which takes me to a German language website. I'm generally OK figuring out tech stuff but I don't see how to get past this botched app rollout.