Many thanks for the replyIt should work fine. Intelligent Octopus requires a smart meter providing half hourly usage data, and a supported charge point and/or a supported vehicle.
I have a Pod Point Solo 3 and a model year 2023 Audi Q4 e-tron 40 (running software version 3812). Octopus manage the home charging sessions via the vehicle (indirectly via enode’s API communicating with Audi Connect’s backend servers).
Octopus Energy UK Inteligent Tariff now open to Audi eTrons
Just to let anyone looking for cheaper home charging, Octopus energy have extended their Intelligent tariff to include Audi electric cars.
While the daytime rate and standing charge is the same, the off peak rate covers 6 hours and is currently 10p per Kwh
<<<referral links removed, warning applied >>>
Or just find out more here Octopus Energy
I’ve been on it about a week now and it’s great how it plans a timer schedule through the night directly with my Q4.
FYI my home charger is the Pod-point installed under the Audi UK offer.
Hope this helps a few save some £’s over the winter months as our range gets hit by the cold!
While the daytime rate and standing charge is the same, the off peak rate covers 6 hours and is currently 10p per Kwh
<<<referral links removed, warning applied >>>
Or just find out more here Octopus Energy
I’ve been on it about a week now and it’s great how it plans a timer schedule through the night directly with my Q4.
FYI my home charger is the Pod-point installed under the Audi UK offer.
Hope this helps a few save some £’s over the winter months as our range gets hit by the cold!
201 - 214 of 214 Posts
Many thanks for the reply
Welcome to the forum.
The IO product is independent of the EVSE you use so it will work fine.
The IO product is independent of the EVSE you use so it will work fine.
Good news that Octopus have now lowered the cost of Intelligent. 7.5p overnight down from 10p. Daytime cost lowered too.
Anyone else been having issues with Intelligent lately?
Worked flawlessly until a couple of weeks ago, when I started having failed charges overnight and frequent solid red lights on the pod point unit a few moments after plugging in.
Now the car is charging overnight again, but my Octopus app isn't showing the charges (i.e. shows 0 kWh in the 12 hour charging history) and the myAudi app hasn't successfully refreshed in 3 days, so I can't even see my current charge level.
Trying to figure out who I need to contact first between pod point, Audi, Octopus and my energy provider 🤪
Worked flawlessly until a couple of weeks ago, when I started having failed charges overnight and frequent solid red lights on the pod point unit a few moments after plugging in.
Now the car is charging overnight again, but my Octopus app isn't showing the charges (i.e. shows 0 kWh in the 12 hour charging history) and the myAudi app hasn't successfully refreshed in 3 days, so I can't even see my current charge level.
Trying to figure out who I need to contact first between pod point, Audi, Octopus and my energy provider 🤪
Haven’t had the app issues, but I have had the red light on the pod point a few times. Will keep an eye on things. Have you tried deleting the app and re-installing?
Not had a problem recently, but you may want to add the mobile network to your list of possible culprits as if the car cannot connect, you won't get any data and the charge can't be initiated.Anyone else been having issues with Intelligent lately?
Worked flawlessly until a couple of weeks ago, when I started having failed charges overnight and frequent solid red lights on the pod point unit a few moments after plugging in.
Now the car is charging overnight again, but my Octopus app isn't showing the charges (i.e. shows 0 kWh in the 12 hour charging history) and the myAudi app hasn't successfully refreshed in 3 days, so I can't even see my current charge level.
Trying to figure out who I need to contact first between pod point, Audi, Octopus and my energy provider 🤪
Would really be good for the car to be able to connect to a local WIFI network???
Just a thought
I am finding I.O. extremely unreliable. Sometimes it works perfectly but other times when I plug in during the day it starts charging straight away and continues until the set charge percentage has been reached. This is costing me a fortune, as the I.O. peak rate is higher than I was paying on the previous variable tariff. I have taken this up with Octopus and am awaiting their response.Anyone else been having issues with Intelligent lately?
Worked flawlessly until a couple of weeks ago, when I started having failed charges overnight and frequent solid red lights on the pod point unit a few moments after plugging in.
Now the car is charging overnight again, but my Octopus app isn't showing the charges (i.e. shows 0 kWh in the 12 hour charging history) and the myAudi app hasn't successfully refreshed in 3 days, so I can't even see my current charge level.
Trying to figure out who I need to contact first between pod point, Audi, Octopus and my energy provider 🤪
With regard to your question regarding who to contact, I think it should definitely be Octopus.
Well it has nothing to do with PodPoint, your EVSE should be out of the picture.Trying to figure out who I need to contact first between pod point, Audi, Octopus and my energy provider 🤪
Audi won't help as their involvement ended when they gave Octopus access to your car.
Which leaves Octopus (who are generally referred to as your energy supplier although obviously aren't).
Give Octopus a call if it isn't working, they are pretty helpful.
The fact that the Audi app wont connect suggests its the car not connecting to the mobile network. A previous thread has mentioned the two fuses you can pull to reset this.Anyone else been having issues with Intelligent lately?
Worked flawlessly until a couple of weeks ago, when I started having failed charges overnight and frequent solid red lights on the pod point unit a few moments after plugging in.
Now the car is charging overnight again, but my Octopus app isn't showing the charges (i.e. shows 0 kWh in the 12 hour charging history) and the myAudi app hasn't successfully refreshed in 3 days, so I can't even see my current charge level.
Trying to figure out who I need to contact first between pod point, Audi, Octopus and my energy provider 🤪
When you plug in do you not lean back into the car, go into the menu and hit stop charge? I do this every time then IO turns it back on later when ready.I am finding I.O. extremely unreliable. Sometimes it works perfectly but other times when I plug in during the day it starts charging straight away and continues until the set charge percentage has been reached. This is costing me a fortune, as the I.O. peak rate is higher than I was paying on the previous variable tariff. I have taken this up with Octopus and am awaiting their response.
With regard to your question regarding who to contact, I think it should definitely be Octopus.
I've also recently had problems using Ovo charge anytime. Again connection problems with Audi connect.
I think that all of the companies which offer smart charging say that the system is still in beta and yes, there are issues from time to time.I've also recently had problems using Ovo charge anytime. Again connection problems with Audi connect.
To me, any issues are more than made up for by the 80% reduction in price of the cheap power.
Yeh feels like it's the Audi app that's the culprit. 4 days without it refreshing properly.The fact that the Audi app wont connect suggests its the car not connecting to the mobile network. A previous thread has mentioned the two fuses you can pull to reset this.
Last night I tried deleting and reinstalling the myAudi app, and then I removed and added the car from scratch to the app again. Now stuck on the final step where you set up the user on the cars MMI. Doesn't seem to be coming up with the window to enter my info. Guessed this was because I'm still on the car as the key user, so I've tried deleting myself as the key user but it's failing with a connection issue.
Mobile network connection is notoriously flaky in my neighbourhood, so I'm going to try this step again where I have better signal.
Really frustrating after 6 months without issue.
Seem to have everything working again....sort of.
My process, incase anyone else has similar issues:
I removed the car from myAudi app. I added the car back onto myAudi app, stopping at the final step where you log back into the cars MMI. I deleted myself as the key user within the cars MMI. This wasn't straightforward, as it kept failing saying there was a connection error. I found a workaround whereby you need to change your PIN number on your myAudi account. This forces a server update (so I'm told) which enables you to finally delete yourself as the key user in the car.
Logged back in as key user on the car. Plugged the car in but Octopus app was no longer reading it, so I deleted my 'device' from the app. Set up the device again through Octopus, whereby it does the test charge etc. Seemed to be working, but after half an hour of being plugged in the car was still charging, and the Octopus app was still saying 'A charging plan will be made shortly after you plug in'. It normally makes a charging plan within a couple of minutes of plugging the car in, so knew it wasn't quite right.
Unplugged the car, then plugged back in. Then again deleted the device from Octopus app and set it up again. This time the charge was halted within 30 seconds and the app stated a charging plan had been made.
Successfully charged last night through Octopus, with the app correctly showing the total charge amount in the 12 hour charge history.
The myAudi app still isn't 100%. Frequently getting a server error, but it does sometimes refresh correctly.
What a process, just to restore something that was working flawlessly until a few days ago...
My process, incase anyone else has similar issues:
I removed the car from myAudi app. I added the car back onto myAudi app, stopping at the final step where you log back into the cars MMI. I deleted myself as the key user within the cars MMI. This wasn't straightforward, as it kept failing saying there was a connection error. I found a workaround whereby you need to change your PIN number on your myAudi account. This forces a server update (so I'm told) which enables you to finally delete yourself as the key user in the car.
Logged back in as key user on the car. Plugged the car in but Octopus app was no longer reading it, so I deleted my 'device' from the app. Set up the device again through Octopus, whereby it does the test charge etc. Seemed to be working, but after half an hour of being plugged in the car was still charging, and the Octopus app was still saying 'A charging plan will be made shortly after you plug in'. It normally makes a charging plan within a couple of minutes of plugging the car in, so knew it wasn't quite right.
Unplugged the car, then plugged back in. Then again deleted the device from Octopus app and set it up again. This time the charge was halted within 30 seconds and the app stated a charging plan had been made.
Successfully charged last night through Octopus, with the app correctly showing the total charge amount in the 12 hour charge history.
The myAudi app still isn't 100%. Frequently getting a server error, but it does sometimes refresh correctly.
What a process, just to restore something that was working flawlessly until a few days ago...
201 - 214 of 214 Posts
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