Had my E-Tron for just over a week now, and I still haven't figured out how to open the bonnet / hood. I know there's a lever on the driver's side near the pedals. I've tried pulling it in every direction I can think of. Nothing. Tried it with different combinations of having the car unlocked / locked, engine off / on, doors closed / open. Still nothing. Whatever I do, the bonnet stays firmly closed with no gap to put my finger in to release the latch. Google search didn't help. Have a feeling I'm missing something obvious that I'm going to kick myself about, but what is it?