Sometimes realized dreams materialize late.
Original order Q4 base trim (MY2022): June 2021
Order upgraded to Tech. Package: Sept. 2021
Original delivery (MY2023): Dec. 2022
Major failure of vehicle: Within first 30 minutes of driving (26km)
Vehicle repaired and re-delivered: Feb. 2023 (46 days after failure/delivery)
The combination of the long delivery wait (nothing new) and the major failure (highly unusual for the Q4, from what I can gather) was extremely frustrating (why me😤?). However, Audi appear (so far) to have done a competent job of getting the car back to how it should have been when it was originally delivered. Naturally the dealer provided me with another vehicle during the wait.
Was it worth the wait and frustration? In the circumstances, if you want a comfortable and well appointed EV SUV, IMHO definitely YES, because the comparable alternatives are another long wait or outrageously expensive. My dealer honoured the MY2022 pricing and I did get the CAD$12,000 federal/Quebec rebates and the Audi $1,500 home charging rebate.
I still have a deposit on another luxury brand SUV EV, and once I have done over 3,000km in my Q4 (I don't want to tempt fate), I will cancel that order.
The "major failure" was the rear differential and motor failed bringing the vehicle to a noisy standstill and my first ever towing experience in 55 years of driving. Audi's explanation - "probably a manufacturing fault" !
My takeaways - a great car at a fair price but Audi still has a lot of work to do to improve their communication to customers and to perfect their MMI Software. To be fair, their competitors are also suffering from acute supply chain issues and human resource shortages.