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Wow, actually have a build and a car, I've to cancel my order too, because of lack of communication and NO heatpump, i've put me deposit around march/april last year and cancelled it this month, I'm still waiting for my deposit refund check for more than 2 weeks now.

Audi Canada is totally silence to reply to my email and complain about the "silence communication" from my dealership.
I was told my car has a heat pump, since it was built in January. The dealership (Audi Uptown) was great, but cancelled for other reasons. I just hope that someone who is waiting can take this car, if they want it quicker.
 

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i placed an order for the Q4 in May, 2022. revised the order in September, 2022. I called the dealership in January to cancel the order and they told me the car is made and we have a VIN. delivery will be by end of March.
Anybody want a Q4 in March, 2023?
I am still walking away from the order.
Navarro Blue
Premium Package
Technology Package
20 inch 5-Y spoke design wheels
Head up display.
This car was built with a heat pump.
Hello there, please e-mail me directly at [email protected], I may be interested to take over your order. Thanks! Bob
 

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Q4 MY2023 Tech. Package + HUD, trailer hitch; P. gray - MY2022 spec. ordered Sept. '21
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Sometimes realized dreams materialize late.

Original order Q4 base trim (MY2022): June 2021
Order upgraded to Tech. Package: Sept. 2021
Original delivery (MY2023): Dec. 2022
Major failure of vehicle: Within first 30 minutes of driving (26km)
Vehicle repaired and re-delivered: Feb. 2023 (46 days after failure/delivery)

The combination of the long delivery wait (nothing new) and the major failure (highly unusual for the Q4, from what I can gather) was extremely frustrating (why me😤?). However, Audi appear (so far) to have done a competent job of getting the car back to how it should have been when it was originally delivered. Naturally the dealer provided me with another vehicle during the wait.

Was it worth the wait and frustration? In the circumstances, if you want a comfortable and well appointed EV SUV, IMHO definitely YES, because the comparable alternatives are another long wait or outrageously expensive. My dealer honoured the MY2022 pricing and I did get the CAD$12,000 federal/Quebec rebates and the Audi $1,500 home charging rebate.
I still have a deposit on another luxury brand SUV EV, and once I have done over 3,000km in my Q4 (I don't want to tempt fate), I will cancel that order.
The "major failure" was the rear differential and motor failed bringing the vehicle to a noisy standstill and my first ever towing experience in 55 years of driving. Audi's explanation - "probably a manufacturing fault" !

My takeaways - a great car at a fair price but Audi still has a lot of work to do to improve their communication to customers and to perfect their MMI Software. To be fair, their competitors are also suffering from acute supply chain issues and human resource shortages.
 

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Little bit of difference experience for me I thought I’d share to give potential purchasers some hope.

I’d been mulling over placing an order for the past few months. Finally decided to pull the trigger this past Saturday after reading on here that Audi Richmond had some guaranteed by end of year allocations available. Before heading there though, I decided to call Langley and see if they can do the same since I live in Langley. I spoke to a salesman, told him about Richmond and asked if they can do anything. To my complete shock he told me he’s got one available for immediate delivery that was a last second cancelled order as long as I trade in a vehicle. Went over there right away, signed the papers and just took delivery today. It does have both Premium and Tech packages on it but I was going to order those anyway. Also confirmed with the sticker it’s got the heat pump.
 

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Little bit of difference experience for me I thought I’d share to give potential purchasers some hope.

I’d been mulling over placing an order for the past few months. Finally decided to pull the trigger this past Saturday after reading on here that Audi Richmond had some guaranteed by end of year allocations available. Before heading there though, I decided to call Langley and see if they can do the same since I live in Langley. I spoke to a salesman, told him about Richmond and asked if they can do anything. To my complete shock he told me he’s got one available for immediate delivery that was a last second cancelled order as long as I trade in a vehicle. Went over there right away, signed the papers and just took delivery today. It does have both Premium and Tech packages on it but I was going to order those anyway. Also confirmed with the sticker it’s got the heat pump.
Congrats! Was that the 2022 white sportback? Or maybe a 2023 blue non-sportback?
 

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Little bit of difference experience for me I thought I’d share to give potential purchasers some hope.

I’d been mulling over placing an order for the past few months. Finally decided to pull the trigger this past Saturday after reading on here that Audi Richmond had some guaranteed by end of year allocations available. Before heading there though, I decided to call Langley and see if they can do the same since I live in Langley. I spoke to a salesman, told him about Richmond and asked if they can do anything. To my complete shock he told me he’s got one available for immediate delivery that was a last second cancelled order as long as I trade in a vehicle. Went over there right away, signed the papers and just took delivery today. It does have both Premium and Tech packages on it but I was going to order those anyway. Also confirmed with the sticker it’s got the heat pump.
Congrats on your new Q4, but this is not "logical" way the dealership should be handle, there should be a long waiting list for this Q4, but the salesman, simply ignore it and offer it to the 1st one who asked for it.

Anyway, I guess they do working that way as 1st come 1st serve so they can get their commission earlier.
Btw, my refund should be in the mail on the 9th of feb and I still not receiving my check from my dealership (within the same city)
 

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The reason why I figured it's the Nav Blue is the original buyer advertised it on Facebook Marketplace saying the car is at the dealership for somebody to take it over. Not sure how Langley handled it.

Back last Sept my buddy was on the $5k non-refundable queue at Richmond, and his salesman called him more than once to offer him cancelled orders. The 2nd car he was offered had the right package he wanted so he took it. Was no more than 3 months since he put down the deposit, so I would think his salesman didn't call from the top of the $5k queue to ask folks who waited since 2021 either.
 

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Wasn’t trying to create controversy here lol I just thought to share so that if people are interested in cancelled orders they should reach out to their dealer and let them know.

From my conversation with the salesperson while making the purchase, I got the sense not too many people are interested in taking cancelled orders of the models with the both packages on it. That’s probably because here in BC, it puts the total price just above the 10% PST threshold. I also heard that they don’t typically make cancelled order calls to people with deposits on orders that are a lower package level(ie. cancelled order is both prem/tech and deposit is on a base only). I’d say if you do have a deposit and you’re open to accepting higher packages, make sure you call and let them specifically know.
 

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Wasn’t trying to create controversy here lol I just thought to share so that if people are interested in cancelled orders they should reach out to their dealer and let them know.
Oh definitely not your problem. In fact I think you've provided us with valuable info that not everyone is aware of & I'm sure many will appreciate it. Due to my buddy's situation I already know I could get a Q4 sooner if I really want to. But others may not know to call their salesperson to show interest for cancelled orders etc.
 

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Ah, I got the same promo via text. Unfortunately I don’t own an Audi so I don’t qualify. It’s funny how 5.98% is considered a great rate. We are in a strange time.
I would say that it sounds closer to correct for rates. Rates were far too low, borrowing $ was too easy.

Audi Loyalty usually knocks off 1%; I assume the rate is 6.98% now?

I got lucky with mine,
$3800 Lease Equity on my 2019 Audi A4
4.98%
$5,000 IZEV Rebate
$1,500 Charging Credit
$2,150 Tech Package Price Protection (They wanted to charge me the new price initially)
$1,500 Premium Package Price Protection (They wanted to charge me the new price initially)
Free All-Weather Mats
Free Charging Cables
Free Audi screen microfibre (lol)
Free Audi Snow/Ice "brush"

Got mine delivered Dec 30, 2022
 
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