Let's see how many of us end up in the same boat ...Has anyone on here encountered an electrical system fault? The car totally stops and will not move.
The AA were called out but had no clue what was wrong with the car. Currently at the dealership awaiting inspection.
I’ve had the same issue with mine on the first day I got it. I turned the engine off and on a few times and it cleared. I’m only getting 140 miles on a full charge though so I’m worried it’s the start of a bigger problemHas anyone on here encountered an electrical system fault? The car totally stops and will not move.
The AA were called out but had no clue what was wrong with the car. Currently at the dealership awaiting inspection. View attachment 4039
Which version of the car do you have? I hope it’s not an issue with any of the battery cells, I’ll give an update on here when the dealership have had a lookI’ve had the same issue with mine on the first day I got it. I turned the engine off and on a few times and it cleared. I’m only getting 140 miles on a full charge though so I’m worried it’s the start of a bigger problem
I’ve got the 35 s line with comfort and sound pack. I only got the car on Friday and I’ve had nothing but issues so far. Even had an issue at 2 charging points today where I kept getting a battery fault error message and it wouldn’t take the charge. Not sure if yours is the same but mines taking over an hour at the high speed chargers, the overnight charge at home says 19 hours and although I’ve only really done motorway driving, I’m only getting 140 miles range on a full charge?Which version of the car do you have? I hope it’s not an issue with any of the battery cells, I’ll give an update on here when the dealership have had a look
I’ve had it for 1 month, it’s a 40 and I get between 230 and 280 miles at the moment largely dependant on temperature. I’m sure in the summer I’ll get over 300 miles in it. Charging wise at 50kw chargers the max I’ve had is 44kw but again I think temperature plays a big part in how the battery functions.I’ve got the 35 s line with comfort and sound pack. I only got the car on Friday and I’ve had nothing but issues so far. Even had an issue at 2 charging points today where I kept getting a battery fault error message and it wouldn’t take the charge. Not sure if yours is the same but mines taking over an hour at the high speed chargers, the overnight charge at home says 19 hours and although I’ve only really done motorway driving, I’m only getting 140 miles range on a full charge?
It’s worrying that there’s more cars with the same fault but hopefully it’s something they can sort easily. Just frustrating waiting for parts and it’s not good stopping on a main road. Mine let me carry on driving when the fault came up. Let me know what the dealership say please. If mine doesn’t improve I’ll be contacting the dealership tooI’ve had it for 1 month, it’s a 40 and I get between 230 and 280 miles at the moment largely dependant on temperature. I’m sure in the summer I’ll get over 300 miles in it. Charging wise at 50kw chargers the max I’ve had is 44kw but again I think temperature plays a big part in how the battery functions.
Because it just stopped on a main road and wouldn’t start again for 5mins the dealership took it in and didn’t want to let it leave until they diagnosed the fault. Apparently the dealership currently have another car in showing the same fault. Guess I’ll find out early next week what’s wrong with it, if it’s a battery or battery cooling problem it will be off the road for weeks while they source the parts
Being a new model im not surprised to be honest.this dosn't bode well considering how these faults are already popping up and how few cars are currently out there :S
Hopefully they sort this out quickly for you. I assume they have given you a courtesy car while it's being fixed? What have the given you?As an update to the original post: The dealership have stated the issue is with a battery control unit which requires replacing, the estimate for repair is 2 weeks.
It seems that there is a shortage of hire cars at the moment. Some providers have taken the opportunity of high 2nd hand resale and sold a lot of their cars and can’t get new ones for obvious reasons. So unfortunately at the moment I’m in a battered old S Max hire car.Hopefully they sort this out quickly for you. I assume they have given you a courtesy car while it's being fixed? What have the given you?
that sucks, did the dealership sort that out for you then?It seems that there is a shortage of hire cars at the moment. Some providers have taken the opportunity of high 2nd hand resale and sold a lot of their cars and can’t get new ones for obvious reasons. So unfortunately at the moment I’m in a battered old S Max hire car.
They did, the hire company are trying to get me a more like for like vehicle but it could take a while because of the shortage of cars.that sucks, did the dealership sort that out for you then?
Blimey - mine's in with Audi today for some snagging investigations (MMI rebooting being one of them)It seems that there is a shortage of hire cars at the moment. Some providers have taken the opportunity of high 2nd hand resale and sold a lot of their cars and can’t get new ones for obvious reasons. So unfortunately at the moment I’m in a battered old S Max hire car.
I had similar on a few different chargers when I first got mine.I’ve got the 35 s line with comfort and sound pack. I only got the car on Friday and I’ve had nothing but issues so far. Even had an issue at 2 charging points today where I kept getting a battery fault error message and it wouldn’t take the charge. Not sure if yours is the same but mines taking over an hour at the high speed chargers, the overnight charge at home says 19 hours and although I’ve only really done motorway driving, I’m only getting 140 miles range on a full charge?