The two dealerships that I dealt with (UK) were both completely useless. One said "Oh, you seem to have done your research" and then proceeded to offer zero help or information about the £52K car I was about to buy. The other dealership's receptionist seemed to know more about the car than any of the sales guys. I mean, what is the job function of these idiots?If not having tri climate means no rear vents at all then the Audi dealer should for sure say that. I can't say anything regarding the tri climate because it was standard for me but when I was ordering my Q4 the dealer went through all the options and told me the light bar was only with matrix lights... the dealers should be more responsible, they should have better communication when ordering the car. That seems to be down to luck though... if the dealer is good with communication.
Not good service if they don't explain the pros and cons of each extra.