I've posted about this issue in the pinned issues/faults thread, but I've had some additional information from the Audi dealership and I thought it might be worth a separate post to see if anyone else has received the same.
Shortly after receiving the car, an error “Vehicle charging connection: fault” appeared. The vehicle appeared to charge fine on AC/DC and the error disappeared a day or so later.
However, significant charging failures started a couple of days later. On public/fast charging stations, sessions often terminate within minutes and display errors such as “Charging not possible. A technical error occurred" and “An error has occurred in the charging network"
I have tested multiple charging providers, sites, and charging speeds, with the same result.
Following diagnostic inspection, my local Audi service department has acknowledged there is a TPI on their system for the fault but there is no known fix: "vehicle detects an internal overcurrent when the charging station is activated and the charging process is stopped".
They have subsequently shared the TPI/service bulletin reference with me, which is 2077734/1. There is nothing posted publicly, as far as I can find, and not that I would expect there would be.
Has anyone else had the same fault and details shared by Audi?
Shortly after receiving the car, an error “Vehicle charging connection: fault” appeared. The vehicle appeared to charge fine on AC/DC and the error disappeared a day or so later.
However, significant charging failures started a couple of days later. On public/fast charging stations, sessions often terminate within minutes and display errors such as “Charging not possible. A technical error occurred" and “An error has occurred in the charging network"
I have tested multiple charging providers, sites, and charging speeds, with the same result.
Following diagnostic inspection, my local Audi service department has acknowledged there is a TPI on their system for the fault but there is no known fix: "vehicle detects an internal overcurrent when the charging station is activated and the charging process is stopped".
They have subsequently shared the TPI/service bulletin reference with me, which is 2077734/1. There is nothing posted publicly, as far as I can find, and not that I would expect there would be.
Has anyone else had the same fault and details shared by Audi?