Audi e-tron Forum – News, Specs, Pricing & Ownership… banner

1 - 3 of 3 Posts

·
Registered
2021 e-tron Quattro
Joined
·
10 Posts
Discussion Starter #1
I have had my 2021 e tron since December and I’ve never been able to use remote lock/unlock. Every time I press either the lock or unlock button, a message pops up that says “you do not have the necessary rights to carry out this action”. I am able to start charging and climate control from my phone, just not lock or unlock. Has anyone experienced this and figured out how to fix it?
 

·
Registered
Joined
·
1 Posts
I have had my 2021 e tron since December and I’ve never been able to use remote lock/unlock. Every time I press either the lock or unlock button, a message pops up that says “you do not have the necessary rights to carry out this action”. I am able to start charging and climate control from my phone, just not lock or unlock. Has anyone experienced this and figured out how to fix it?
I have the same issue with my etron 50
 

·
Registered
Joined
·
9 Posts
Hi,

I think you might need to re-establish yourself as the key user in settings. When I added an additional user a similar thing happened.
 
1 - 3 of 3 Posts
Top