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MMI Issues (a few)

4.5K views 11 replies 3 participants last post by  Firf  
#1 ·
Just picked up a 2024 e-tron GT a few weeks ago, now back in the shop for a few issues / bugs (I also have a ticket opened with the Audi Digital Team):

1) The weather tile for the home page (not the weather you get through the menu's, but the option you have to select your own home screen view to be 2 boxes, 3 boxes or 5 boxes, and you can pick what is in each box, does not update, I just shows an error and never loads the weather (so I choose to use the 2 tile view which is the map and music);

2) The 'sound profile' part of the menu when selecting the drive mode, "INDIVIDUAL" and the config option. If you scroll down (at least on a 2024 model), you get to select the sound profile (e.g. Subtle, x & y, can't remember them because they disappeared). Even the scroll bar is gone. It was there for a week then randomly disappeared;

3) The Integrated Toll Module is active when sitting still at at stop, but then the line goes through it when in motion.

All of these are repeatable and was able to send a video to the dealer showing all the problems. The dealer said they are stumped and have to wait for a software update in the hopes it solves it. They are also going to order a whole new rear view mirror setup to try to solve the ITM problem.

The digital team askef or more time.

I thought I would post a note to see if anyone has experienced the same issues and if so, any tips or fix recommended. BTW they did check for an MMI software update and did a complete reset and reload (lost all of my settings, which is a bummer...).

Anyone else experience any of these issues? None are 'deal killers' but certainly not something I just 'want to let it go' for a vehicle at this price point.

Thanks in advance!
 
#2 ·
BTW - If the video is helpful, I can double-check it does not show anything I would not want shown and add it here... Again, the local reset, the dealer 'big reset' and 'reload' did not solve for anything. They were professional and told me "your not crazy, those three problems are absolulety valid". They said they have another GT in the showroom which also now is missing the sound profile setting, but if Audi does not do actual OTA updates, I'm confused as to how it would happen to multiple vehicles without a software push. I was thinking maybe a developer screwed up a license / auth config if sound profiles were optional in the past. Maybe they left some sort of trial expiration in the code and forgot to remove it for 2024 models where the sound profile is standard... hmmmm...

Again, any comments / tips are appreciated. Otherwise, I love the vehicle, but a little FOMO for not getting the Performance Package even thought I would not track or race the car and rare take hard turns going over 80 (and am ok with not being able to make a smaller circumference U-Turn ;) ). So feel free to help me not feel the FOMO!
 
#4 ·
Interesting... the dealer was very confident it should be there, however maybe it was not supposed to be there and there was a sudden pull back. Interesting that it is only in Europe as none of the sesttings change the 'outside' noise to be lower than the mandated federal requirement... Would also be interesting if they do not do true OTA, but could pull back something like this as a separate update.. I'll let you all know if I hear anything useful...

Appreciate the note. Forums rock!
 
#10 ·
Do we have consensus that all GTs with ITM have the cross line when in motion, validating the comment made by KJK (which sounds reasonable)? My dealer wants to try to swap out all the rearview mirror components to ensure nothing is ‘loose’ causing this to happen. I’d prefer not to have anything swapped unless it is necessary, so thought I would post a note here for any updates.

Thanks in advance!