[JNealCox]

Got my 2019 used from private owner. Didn't come with 1110v pigtail connector, so Audi won't honor the recall replacement. If anyone managed to get a whole kit without returning the 110v part, I'd appreciate the opportunity to buy it from you.

The Audi EVSE comes with two connectors (in the US), one for 110/120V use and one for 240/250V use. ONLY the 240/250V connector is covered by the recall. Why don't you contact the previous owner about getting the 110 plug. They would have no use for it.

 

[KingstonBill]

The Audi EVSE comes with two connectors (in the US), one for 110/120V use and one for 240/250V use. ONLY the 240/250V connector is covered by the recall. Why don't you contact the previous owner about getting the 110 plug. They would have no use for it.

have done. Can't find it.

 

[whitex]

Got my 2019 used from private owner. Didn't come with 1110v pigtail connector, so Audi won't honor the recall replacement. If anyone managed to get a whole kit without returning the 110v part, I'd appreciate the opportunity to buy it from you.

I think you mean the 240V cable. The 110V was untouched in the recall (did it few weeks back).

 

[KingstonBill]

I think you mean the 240V cable. The 110V was untouched in the recall (did it few weeks back).

That it may be, but they want me to return all the parts. I presume to give me all new ones?

 

[ace10]

That it may be, but they want me to return all the parts. I presume to give me all new ones?

Can you try a different dealer?
The recall has nothing to do with the 120 volt cord. It has everything to do with modifying a potentially dangerous device so that it is "safer" when charging at 240 volts.
Contact Audi Canada?

Worst case... you could source another 120V cord. The part # is 7PP.971.678.FQ
It's around $350 USD list price. Probably could find one for cheap on ebay.

 

[ThomasW]

I second this. I just had the recall done and all I left in the frunk was the EVSE and the 240V cable so they did not have to dig around for things. They had no issue performing the recall.

 

[JNealCox]

I second this. I just had the recall done and all I left in the frunk was the EVSE and the 240V cable so they did not have to dig around for things. They had no issue performing the recall.

Good to hear. I couldn't suggest this, since, when I took mine in for the exchange, my 110 cable just happened to also be in the frunk.

 

[whitex]

That it may be, but they want me to return all the parts. I presume to give me all new ones?

I don't think they give all new ones. The recall text clearly stated to remove and destroy the 240V NEMA 14-50 cable and provide a replacement, plus re-flash the EVSE. Nothing about the 120V cable.

PS> When I dropped it off at the dealer for the recall, the 120V cable was in the plastic bag with the EVSE and 240V cable (it was the bag it came in, since I knew not to use it way before the recall - I have a Taycan which has the same EVSE known for melting NEMA 14-50 sockets) , so I cannot state for sure they don't require it, but can say the 120V cable was not replaced AFAIK.

 

[ace10]

Here's a portion of the 93R3 letter from AoA:

Escalate this to Audi Canada immediately. Your dealer is playing games with a known safety concern.

 

[KingstonBill]

Got my 2019 used from private owner. Didn't come with 1110v pigtail connector, so Audi won't honor the recall replacement. If anyone managed to get a whole kit without returning the 110v part, I'd appreciate the opportunity to buy it from you.

Thanks to all for the feedback, but
Huzzzah! the previous owner has found the 110v pigtail, and is sending it to me.
It is important to me, because I will be going to a cabin for a few days, and I need to know I can trickle charge it to et me out of there.

 

[whitex]

Thanks to all for the feedback, but
Huzzzah! the previous owner has found the 110v pigtail, and is sending it to me.
It is important to me, because I will be going to a cabin for a few days, and I need to know I can trickle charge it to et me out of there.

There are much better (lighter, smaller, cheaper) EVSE's out there. Personally I went with Tesla Mobile Connector ($250) and $30, 80A NACS to J1172 adapter which is also useful when visiting hotels and other destinations which have Tesla charging. You can also buy almost any adapter you want for it. A Tesla Mobile Connector with a complete set of 6 different pigtails and the J1772 adapter is smaller and lighter that the Audi one with just one pigtail. All pigtails include temperature sensing, like the Audi one after recall, but they actually don't get as hot during charging (Tesla used thicker wires) so less likely to interrupt your charging.

 

[davidb0229]

There are much better (lighter, smaller, cheaper) EVSE's out there. Personally I went with Tesla Mobile Connector ($250) and $30, 80A NACS to J1172 adapter which is also useful when visiting hotels and other destinations which have Tesla charging. You can also buy almost any adapter you want for it. A Tesla Mobile Connector with a complete set of 6 different pigtails and the J1772 adapter is smaller and lighter that the Audi one with just one pigtail. All pigtails include temperature sensing, like the Audi one after recall, but they actually don't get as hot during charging (Tesla used thicker wires) so less likely to interrupt your charging.

I used to have a Tesla, and it amazes me that the Audi device is so large and heavy, and yet still was somehow inadequate! I had the Audi recall done, too, but doubt I will ever use the thing. In 8 years, I never had an occasion to use the Tesla kit (except to show it to folks at EV events).

 

[whitex]

I used to have a Tesla, and it amazes me that the Audi device is so large and heavy, and yet still was somehow inadequate! I had the Audi recall done, too, but doubt I will ever use the thing. In 8 years, I never had an occasion to use the Tesla kit (except to show it to folks at EV events).

Over a decade with Teslas, now VWAG cars (Porsche+Audi), the only time I ever used my portable EVSE was when I visited family on the opposite coast - used it in their garage for a week once. And yet, I still keep one in the trunk. It helps that it's small (it's the older Tesla 40A one I had lying around). The J1772-NACS connector on the other hand I've used a few times in the last year even, using Tesla destination chargers while travelling.

PS> I also used one Tesla Mobile Connector for the entire decade as one of my garage EVSE's, it just works. Tesla also experienced a similar recall as Audi, but they didn't try to hide behind lawyers and paperwork for years, one day a package arrived with a new NEMA14-50 adapter, stating the new one has a temperature sensor built-in, and that Tesla would appreciate if I put the old one in the box and dropped it off at UPS, or scheduled a pickup, with a pre-paid shipping label. So much simpler than VWAG trying to hide this for 4 years with legal CYA stickers, firmware recalls neutering the EVSE to 50% charge rate, etc, then finally issuing a recall for the 4 years of production. Had they done it at the start, it would have been so much cheaper - it's not like the forums were not talking about it. Porsche actually gave $600 to every US EVSE owner to buy another one while they were waiting for replacement cables, which is nice, but a cost they could have avoided it they remedied the situation years ago. The saddest part is, that they kept the inferior cable gauge with the new cable, which causes unnecessary overheating in the first place. So yes, the new cable will prevent your Audi EVSE from melting your socket, but it will still heat up, possibly resulting in your car not being charged when you expected it to. Maybe they should have just bought a bunch of Tesla Mobile Connectors (negotiate a price below the $250MSRP), stick an Audi logo on it, be done with it. I have a number of EVSE's at home (side hobby of mine) and I can honestly say, the Audi or Porsche portable EVSEs are the worst choice for a North American EVSE from any reputable company that I can think of, most expensive too (Porsche priced their version for $2,400 for it IIRC).

 

[ace10]

Completed the EVSE recall today for the 2024 RS GT.
This is the part # I received

7PP-971-678-GA

I post this because the new 14-50 cord is oriented the same as the original 14-50 cord from my 2022 GT. My 2024 GT did not come with a cord.
The new one is on the left.
I know there has been much gnashing of teeth about this.

There aren't any AWG markings on the new cable. Visually, it appears to be very similar to the 10 gauge of the old pigtail.

 

[whitex]

I had my Audi recall done, and yes, the wire appears very similar to the old one (bottom is actually a Porsche old AWG10 wire, top is new Audi - measured cable diameter, exactly the same), so I assumed they kept the AWG10.

However, people on Porsche forums report that the Porsche replacement actually has AWG8 wires (some people who to the replacement had actual readable cable markings, I'm still waiting on my Porsche recall but they gave me $600 to buy an alternative EVSE while waiting as part of this recall, so I'm not in a rush), so perhaps Audi cheaped out again?

All that said, there are reports on Porsche forums that the new cable throttles charging rates quite aggressively based on temperature, and occasionally fails - someone got a "temperature too low" error on their PMCC (WiFi enabled Porsche upgraded version which uses same pigtail, Porsche PMC+ is the same as Audi eTron charger I got but with different branding stickers), charging not working at all, in a 100F/38C ambient garage.

Bottom line is, I'd just put this charger away, get a much better one for less money. There are many options, but for example a Tesla Mobile Connector for $250 plus a $30 J1772 adapter will do much better than Audi or Porsche mobile EVSE. If you want to hardwire, Tesla's Wall Connector is also hard to beat, it will load balance if you install more than one of them at your home. BUT, there are also other great options, and at this time TBH, almost ANY other EVSE is better value than the Audi/Porsche offering. If you want 80A charging, the Porsche Wall Connector is an ok choice (I personally use three Tesla HPWC Gen2's which load balance, but those have been discontinued - I charge eTron and Taycan from those daily, up to 80A as they both have the 80A charger upgrade).

 

[e-dude]

I just got my replacement cable. It is shorter and backwards as others have said.

 

[Zulu]

Just had the cable replaced for the recall. It's 8" shorter than the one I had originally. Won't stretch to the wall housing. I brought it to the dealerships attention, and was told Audi(2019) did not standardize the cable length from the 240 plug to the controller when originally sold. This is terrible engineering. Who is going to put more holes in the garage wall and repair/paint the existing??????

 

[JNealCox]

Just had the cable replaced for the recall. It's 8" shorter than the one I had originally. Won't stretch to the wall housing. I brought it to the dealerships attention, and was told Audi(2019) did not standardize the cable length from the 240 plug to the controller when originally sold. This is terrible engineering. Who is going to put more holes in the garage wall and repair/paint the existing??????

Is yours also flipped around? That what led me to buy a short, high quality, extension cable to use from the wall.

 

[rickbessex]

Apparently for each 1 amp, at 240V, the flow will be .24kw/hr. The home mobile Audi charger I have, with the industrial socket cable,(6-50p) maxes out at 16A/240V and thus a max flow of 3.8 kw/hr (16A*.24). i don't understand why the need for a 50% default nor how that would benefit especially if you have a 6-50P/6-50R that has a 40A breaker....that would cut it flow in half;

Further, data suggest my car's built in charger has a 3.8kw/hr capability. Stands to reason the Audi charger and cables provided also matches that max flow of 3.8kw/hr(16A/240V). It sounds like im better off using the household socket instead with a 240V Receptible at 100% to get 240v/10A flow ie 2.4kw/hr.

 

[JNealCox]

Apparently for each 1 amp, at 240V, the flow will be .24kw/hr. The home mobile Audi charger I have, with the industrial socket cable,(6-50p) maxes out at 16A/240V and thus a max flow of 3.8 kw/hr (16A*.24). i don't understand why the need for a 50% default nor how that would benefit especially if you have a 6-50P/6-50R that has a 40A breaker....that would cut it flow in half;

Further, data suggest my car's built in charger has a 3.8kw/hr capability. Stands to reason the Audi charger and cables provided also matches that max flow of 3.8kw/hr(16A/240V). It sounds like im better off using the household socket instead with a 240V Receptible at 100% to get 240v/10A flow ie 2.4kw/hr.

I first started dealing with this with my etron 55 quattro in 2019. Of course, the 50% setting on the Audi compact charger is there so that people could use a 32A dryer outlet that might be in the garage. Originally, the default setting for the Compact Charger was in fact 100%. However, there were instances of people plugging into 32A outlets without realizing they needed to change the unit from 100% to 50%. A year or so along, Audi did a recall on the Compact Charger and set the Default to 50%, which is always safe, making you knowingly select the higher 100% if the circuit could handle it.