[Hppy29]

Hppy - are you saying the update is live again and do you know if it will sort out the new issues we are experiencing or is there further updates / control units down the line.

I am at the stage of formal complaint via my leasing company and seeing what options are open to me as I just don’t trust it or the service from Audi.

People are reporting their car has arrived just before Christmas and that it was updated, It is unclear where it was done however. All the people who have said it was getting updated over the holidays seem to have now reported a delay. I would assume nobody wants to do an update right now incase they run into issues and have limited support from Germany over the holiday season.

I would always suggest that you make a formal complaint in writing regardless of what you decide to do. This is then recording how long the issues have been going on for, and that you have allowed and willing to give access for the car to be fixed. But you expect that this should be done in a " reasonable time"

As much as I love to drive the car, I certainly wouldn't recommend it to anyone until the software and control units issues are under control.

If you read many of the forums you will see that people fit in to three groups when it comes to the 3.01 update:

1. Minor issues, mainly software related. Such as P&C and Digital Key
2. Major issues, which is control unit based that needs a replacement part
3. Update makes issues worst and cars spend weeks with a workshop whilst they try and source the issue

 

[ChristofferG]

Hello,
Got my SQ6 on Dec 23 with 03.01.00/C. What I recognized is that the car doesn‘t precondition the battery despite having charging station added in Audi‘s navigation. It also has some issues with recognition of traffic signs on highway.I.m just missing the walk away functionality from my Mustang Mach-e. The rest is amazing.
Best,
Werner

For me the preconditioning is extremely slow. From 8 degrees to 19 degrees took about 30 minutes when the car was stationary but in drive and with nav set to a HPC.
When driving it is even slower due to cooling air.

 

[wbir]

For me the preconditioning is extremely slow. From 8 degrees to 19 degrees took about 30 minutes when the car was stationary but in drive and with nav set to a HPC.
When driving it is even slower due to cooling air.

I think the preconditioning is balancing passenger heating and battery heating. It needs time which was also the case with Mach-e. Both have around 100kwh battery which isn‘t a small one. At the end the heating will not help if someone wants to charge in the morning nearby.

 

[orien]

People are reporting their car has arrived just before Christmas and that it was updated, It is unclear where it was done however. All the people who have said it was getting updated over the holidays seem to have now reported a delay. I would assume nobody wants to do an update right now incase they run into issues and have limited support from Germany over the holiday season.

I would always suggest that you make a formal complaint in writing regardless of what you decide to do. This is then recording how long the issues have been going on for, and that you have allowed and willing to give access for the car to be fixed. But you expect that this should be done in a " reasonable time"

As much as I love to drive the car, I certainly wouldn't recommend it to anyone until the software and control units issues are under control.

If you read many of the forums you will see that people fit in to three groups when it comes to the 3.01 update:

1. Minor issues, mainly software related. Such as P&C and Digital Key
2. Major issues, which is control unit based that needs a replacement part
3. Update makes issues worst and cars spend weeks with a workshop whilst they try and source the issue

FWIW my Q6 already had 3.01 installed when it arrived at the dealer, and both P&C and Digital Key have been working flawlessly.

 

[Dall1]

FWIW my Q6 already had 3.01 installed when it arrived at the dealer, and both P&C and Digital Key have been working flawlessly.

Mine had been updated already, as well.

 

[Hppy29]

FWIW my Q6 already had 3.01 installed when it arrived at the dealer, and both P&C and Digital Key have been working flawlessly.

I had no issues after the update or indeed with the 3.01 update. My issues started with the OTA MMI updates. Plug and charge always worked even before the update.
But I do believe that the majority of people with serious/ technical issues are down to control units as much as the software.

 

[tofele]

As much as I love to drive the car, I certainly wouldn't recommend it to anyone until the software and control units issues are under control.

Geeez, I am really a bit shocked about all the software issues I have been reading about in this forum in the last few hours. I was about to order a Q6 or SQ6 in January and my wife is all for it. So far it looked like the best EV that fits our wishes and requirements but for me it was too good to be true, having an IT background and given the SW issues in the past with Cariad. I told her to wait and to let me read through some forums first. Now I am not sure at all anymore if a Q6/SQ6 is still the right car for us, at least right now. So many things looked right in the online reviews and specs and when we did a short test drive 10 days ago. But with all those software issues, I am not so sure anymore. We come from a Tesla Model X that we had for 5 years and the software was really good. Maybe we just wait and see and check other options and what the EV market brings in 2025 and, in the mean time, use the old Volvo XC40 Diesel from my parents that they are not using anymore ...

PS: And I haven't even started yet reading through the German forums ...

 

[Hppy29]

Geeez, I am really a bit shocked about all the software issues I have been reading about in this forum in the last few hours. I was about to order a Q6 or SQ6 in January and my wife is all for it. So far it looked like the best EV that fits our wishes and requirements but for me it was too good to be true, having an IT background and given the SW issues in the past with Cariad. I told her to wait and to let me read through some forums first. Now I am not sure at all anymore if a Q6/SQ6 is still the right car for us, at least right now. So many things looked right in the online reviews and specs and when we did a short test drive 10 days ago. But with all those software issues, I am not so sure anymore. We come from a Tesla Model X that we had for 5 years and the software was really good. Maybe we just wait and see and check other options and what the EV market brings in 2025 and, in the mean time, use the old Volvo XC40 Diesel from my parents that they are not using anymore ...

PS: And I haven't even started yet reading through the German forums ...

The forums will only really ever show the negatives but as you will see across the forums and all of the EU the problems are consistent.

The issues are split between software bugs that could be expected on a new to market product and poor execution and communication from Audi.

Early adopters have and continue to suffer from control unit issues, but again no news directly from Audi or an apology to those who have spent weeks and going into months without their car.

Personally I do like the actual car, but the software is the issue. They need to have some sort of focus group and invite feedback but that is to practical. Unlike Tesla the car only has preconditioning when you are going to a charger in the sat nav and it doesn’t like the cold.

 

[tofele]

While those are all valid points, it currently still doesn't give me the confidence or warm fuzzy feeling that I would expect when spending a large amount of money for a high end car from a high end German car maker. And all the big problems VW (and other legacy car makers) are facing currently doesn't really help either. Maybe I just have to wait for the Chinese to make it even better and be more available across Europe. But then they will likely also have other issues, possibly even more significant. I am really torn and not sure what to do. We really thought we have finally found what we are looking for and I was hoping that reading through the Audi Q6 forums would re-assure me after all those great car reviews, but now the opposite happened. I am really frustrated.

What I cannot tell is if all the issues I read about here are just from some unlucky early adopters and the majority of Q6 owners (how many are there by now?) are happy and are not visible. Or is this a general and more fundamental issue with Audi, VW and Cariad?

 

[Hppy29]

While those are all valid points, it currently still doesn't give me the confidence or warm fuzzy feeling that I would expect when spending a large amount of money for a high end car from a high end German car maker. And all the big problems VW (and other legacy car makers) are facing currently doesn't really help either. Maybe I just have to wait for the Chinese to make it even better and be more available across Europe. But then they will likely also have other issues, possibly even more significant. I am really torn and not sure what to do. We really thought we have finally found what we are looking for and I was hoping that reading through the Audi Q6 forums would re-assure me after all those great car reviews, but now the opposite happened. I am really frustrated.

What I cannot tell is if all the issues I read about here are just from some unlucky early adopters and the majority of Q6 owners (how many are there by now?) are happy and are not visible. Or is this a general and more fundamental issue with Audi, VW and Cariad?

I would suggest you read all the forums, you will see that the issues are consistent. But it’s a choice only you can make.

 

[Intro]

I got my Q6 S-line Quattro in mid-December, and the only issue I’m facing is with the Audi Connect app. Other than that, I’m really happy with the car

 

[Przemekq]

Hi,

I’ve had a Q6 for one month and have already driven 2,000 km. The car was updated from day one, and I’ve experienced no issues so far. While the consumption is much higher than advertised, it’s on par with the EQE SUV and comparable cars, and the charging speed is much faster.

If I can suggest something—make a deal with your dealer that if any significant issues arise within the first month, you can return the car for a full refund. If they agree, go for the most fully loaded Q6 possi ble.

 

[joakey]

Hi,

I’ve had a Q6 for one month and have already driven 2,000 km. The car was updated from day one, and I’ve experienced no issues so far. While the consumption is much higher than advertised, it’s on par with the EQE SUV and comparable cars, and the charging speed is much faster.

If I can suggest something—make a deal with your dealer that if any significant issues arise within the first month, you can return the car for a full refund. If they agree, go for the most fully loaded Q6 possi ble.

I'd pretty much agree with this. I'm going to make a couple of videos about my car on YouTube in the new year and one of them will be my personal evaluation and recommendations for options. In short, I reckon that most of the functional options are well worth having - I got a lot of them and kind of wish I'd got an extra pack too, because I don't have the electrically adjusted steering wheen or the Plus version of the automatic cruise control (i.e. the lane centring function which was in the car I test drove and I liked a lot).

I also like my car a lot, and it's great to drive. My main outstanding issue is that I didn't get the fast USB ports that were in one of the option packs and I'm waiting for my Audi dealer to get back to me about that - I'm hoping that maybe it's just a configuration flag that they can change rather than different hardware.

 

[borre]

Got the update to software version 03.01 today.

So far so good! Some observations:

• The update was done within one day. Turned in the car in the morning, got a call it was ready in the afternoon
• So far no issues noticed (did one drive of 80km)
• All my personal setting were preserved (including app connectivity and key user etc). Only thing I had to reset was the setting of the balanced driving profile (what was previously called 'individual').
• Since @Hppy29 reporting battery conditioning issues, I did a test fastcharge close to home. Added the charging station (400 kW) as waypoint. When I added the charging station as waypoint, battery temp was 13 degrees, at the charging station 24 degrees. Only charged at 149kW max, but I arrived there with 46% SoC. I don't think the car will ever charge above 200kW at 46% SoC, but I might be wrong. I don't fastcharge enough to know.
• Will try to setup keyless entry tonight...

 

[Hppy29]

Got the update to software version 03.01 today.

So far so good! Some observations:

• The update was done within one day. Turned in the car in the morning, got a call it was ready in the afternoon
• So far no issues noticed (did one drive of 80km)
• All my personal setting were preserved (including app connectivity and key user etc). Only thing I had to reset was the setting of the balanced driving profile (what was previously called 'individual').
• Since @Hppy29 reporting battery conditioning issues, I did a test fastcharge close to home. Added the charging station (400 kW) as waypoint. When I added the charging station as waypoint, battery temp was 13 degrees, at the charging station 24 degrees. Only charged at 149kW max, but I arrived there with 46% SoC. I don't think the car will ever charge above 200kW at 46% SoC, but I might be wrong. I don't fastcharge enough to know.
• Will try to setup keyless entry tonight...

Great to hear that the update went without any issues. Keep the forum updated as you should get one or two MMI database updates normally with 24 hours based on what people report. See if that changes anything for you.

 

[Przemekq]

• Since @Hppy29 reporting battery conditioning issues, I did a test fastcharge close to home. Added the charging station (400 kW) as waypoint. When I added the charging station as waypoint, battery temp was 13 degrees, at the charging station 24 degrees. Only charged at 149kW max, but I arrived there with 46% SoC. I don't think the car will ever charge above 200kW at 46% SoC, but I might be wrong. I don't fastcharge enough to know.

Yes it's possible 220, maybe even 250 max.

 

[rudy]

After nearly 7 weeks at the dealer, I finally have my car back and it's been upgraded to 3.01c.
Previously, I'd not been able to register for the 3GB monthly data plan, but this is now working fine.
I am still seeing the 47VW Campaign S-Checking Brake Servo in the myAudi App though. Is anyone else also seeing this? I was told by my dealer that this recall had been done on the car.
It's-5 here with lite snow this morning.
1. The remote climate control errored as per the screenshot.

2. The charging flap didn't artempt to close at all when the charging cable was disconnected. I had to gently push it closed at which point the motor locked it.
3. The wing mirrors would'nt unfold. Once id driven 0.5 mile up the road i tried the interior button again, and they unfolded.
4. When setting up the digital key using the myAudi App and sat in the vehicle with bluetooth an wifi connected, i'm getting "network error". Ill try again later where there's a btter reception.

Not a great start!

I have a 700 mile round trip planned at the weekend, so I'll probmvide an update next week.

 

[Hppy29]

After nearly 7 weeks at the dealer, I finally have my car back and it's been upgraded to 3.01c.
Previously, I'd not been able to register for the 3GB monthly data plan, but this is now working fine.
I am still seeing the 47VW Campaign S-Checking Brake Servo in the myAudi App though. Is anyone else also seeing this? I was told by my dealer that this recall had been done on the car.
It's-5 here with lite snow this morning.
1. The remote climate control errored as per the screenshot. View attachment 15012
2. The charging flap didn't artempt to close at all when the charging cable was disconnected. I had to gently push it closed at which point the motor locked it.
3. The wing mirrors would'nt unfold. Once id driven 0.5 mile up the road i tried the interior button again, and they unfolded.
4. When setting up the digital key using the myAudi App and sat in the vehicle with bluetooth an wifi connected, i'm getting "network error". Ill try again later where there's a btter reception.

Not a great start!

I have a 700 mile round trip planned at the weekend, so I'll probmvide an update next week.

The network issue has been on and off for me. Took me a while to change my charging target the other day.

My service campaign notice took about a week before it vanished.

I would check the MMI database ( navigation settings, disclaimer - ) hasn’t been updated. Normally a day after the bug update. This caused minor bugs for me that required an MMi reboot to resolve. In fact everytime they do and OTA it requires a reboot.

 

[rudy]

The network issue has been on and off for me. Took me a while to change my charging target the other day.

My service campaign notice took about a week before it vanished.

I would check the MMI database ( navigation settings, disclaimer - ) hasn’t been updated. Normally a day after the bug update. This caused minor bugs for me that required an MMi reboot to resolve. In fact everytime they do and OTA it requires a reboot.

Thanks. I've rebooted the MMI and retried but no luck, so it looks like it might be a wider issue. I'll keep trying over the next few days.

 

[Hppy29]

Thanks. I've rebooted the MMI and retried but no luck, so it looks like it might be a wider issue. I'll keep trying over the next few days.

Keeping my fingers crossed. And 700 miles… hope the weather is a bit better but will be good to see what range you get.