Hi
(2022 Q4 e-tron, delivered Jan-23)
I'm not able to control anything or get any vehicle status (battery, charging, etc) from the App or at myAudi website. This is a new problem this week, it was working before. The only change (I think) that I've made is to install the App on a second phone using the same myAudi ID, as secondary driver function is not working/available.
Specifically, each info panel on the app shows a shield with a lock inside. On the myAudi website, at the top of the screen there is a status message that shows the same shield+lock and says:
"Privacy settings: one or multiple services are disabled in the vehicle and not transmitting any data. You can change the privacy settings in your vehicle."
So in the car I go to the MMI and select Settings > Privacy. The headline setting "Activate Privacy" is on, which means that the detail settings can't be changed: fair enough. However, it is not possible to switch "Activate Privacy" off. I can slide the switch off, but it immediately returns to on.
Any ideas?
Thanks!
(2022 Q4 e-tron, delivered Jan-23)
I'm not able to control anything or get any vehicle status (battery, charging, etc) from the App or at myAudi website. This is a new problem this week, it was working before. The only change (I think) that I've made is to install the App on a second phone using the same myAudi ID, as secondary driver function is not working/available.
Specifically, each info panel on the app shows a shield with a lock inside. On the myAudi website, at the top of the screen there is a status message that shows the same shield+lock and says:
"Privacy settings: one or multiple services are disabled in the vehicle and not transmitting any data. You can change the privacy settings in your vehicle."
So in the car I go to the MMI and select Settings > Privacy. The headline setting "Activate Privacy" is on, which means that the detail settings can't be changed: fair enough. However, it is not possible to switch "Activate Privacy" off. I can slide the switch off, but it immediately returns to on.
Any ideas?
Thanks!